Arctic Rest — Rovaniemi

Arctic Rest

Privacy Policy

Last updated: November 2026

Arctic Rest ("we", "our" or "us") values your privacy. This policy explains how we handle personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish law.

1. Data Controller

Arctic Rest
Business ID: 3378613-4 · Finland
Email: info@arcticrest.com

2. Personal Data We Collect

  • Inquiries and communication: When you email us, we receive your name, email address and any information you include in your message.
  • Bookings and guest information: Reservation information, including your name, contact details, stay dates and guest details, is handled through Hospitable. Payment information is handled by Hospitable and its payment providers.
  • Website access: Hosting and embedded booking services may process technical information, such as your IP address and browser details, to deliver and secure their services.

3. Purpose & Legal Basis of Processing

  • Contract: Managing reservations, providing your stay and communicating booking and arrival information.
  • Legitimate interests: Responding to inquiries, providing customer service and maintaining service security, balanced against your privacy rights.
  • Legal obligation: Meeting applicable Finnish accounting, tax and other statutory requirements.
  • Consent: Where required for optional cookies or other consent-based processing.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. Information may be shared with service providers where necessary to deliver our services, including Hospitable, its payment providers, and website hosting and email providers. Information is disclosed to public authorities when legally required.

Third-party booking and linked experience services have their own privacy policies. Where personal data is transferred outside the European Economic Area, GDPR-required safeguards must apply, such as an adequacy decision or standard contractual clauses.

5. Cookies & Tracking

Website and embedded booking services may use cookies or similar technologies for functionality and security. The Hospitable booking widget is a third-party service and may process technical information when loaded; its own privacy and cookie information also applies.

Links to recommended experiences may be referral links. When you follow a link to another website, that provider's privacy and cookie policies apply.

6. Data Storage & Retention

We retain personal data only for as long as necessary for the purposes described here, including managing your stay and resolving inquiries, or as required by applicable accounting, tax and legal obligations.

7. Your Rights Under GDPR

  • Request access to your personal data and correction of inaccurate or incomplete information.
  • Request erasure or restriction of processing, subject to applicable legal requirements.
  • Object to processing based on legitimate interests, where applicable.
  • Request data portability where processing is automated and based on consent or a contract.
  • Withdraw consent at any time where processing relies on consent, without affecting earlier lawful processing.
  • Lodge a complaint with the Finnish Data Protection Ombudsman (Tietosuojavaltuutettu): tietosuoja.fi.

These rights apply subject to the conditions and exceptions in data protection law.

8. Contact

For privacy-related questions or requests, please contact us. We may need to verify your identity before responding to a personal data request.

Arctic Rest
Business ID: 3378613-4 · Finland
Email: info@arcticrest.com